KNOWLEDGE BASE

Viewing AR artworks

WHAT DEVICE DO I NEED TO USING THE ARTIVIVE APP?
All you need is a smartphone or a tablet. You can download the app for free from the Google Play Store or Apple App Store.

HOW CAN I VIEW THE DIGITAL LAYER OF AN ARTWORK?
Open the app and point your device’s camera to the artwork extended with Artivive, and watch as it comes to life through the Artivive app.

WHY WON’T THE VIDEO PLAY THROUGH THE ARTIVIVE APP?
Please make sure that the artwork is extended by Artivive and that the entire image is visible on your screen. Try and keep your hand steady while viewing the digital layer of the artwork and if the surrounding light is poor, switch on a light or use your phone to light it up, by clicking the lightbulb icon on the screen, which will activate your device’s flashlight.

HOW DOES THE SHARING FEATURE WORK?
When viewing an artwork through the app, a “share” button will appear, which allows you to record a portion of the animation/video. Once the recording is complete, you can download it by clicking the “download” icon, or share it on social media by clicking the “share” icon. Please note that the recording will have no sound.

HOW CAN I SEE ADDITIONAL INFORMATION ABOUT AN ARTWORK?
Tap on the artwork in the Artivive App while viewing it, or tap on the “i” button to view more information about the artwork. Artists can add links to their website and social media channels. Please note, this function is only available if the artists add the information.

WHY IS THERE A LIMIT OF 8 SECONDS IN THE VIDEO RECORDING FUNCTION?
We limited the recording time to 8 seconds, so people can share something like a trailer of the artwork. The AR extension of artworks made with Artivive can be experienced in full by seeing the analog artwork and scanning it with the app. This limit was a requested by our artists, to allow viewers to share a teaser of the experience with others, while protecting the artist’s works.

HOW CAN I PROMOTE MY ARTWORKS ON YOUR SOCIAL MEDIA CHANNELS?
For a chance to get featured on our social media channels, click here to submit details about your event, project or artwork. We look forward to featuring your art!